Touchless Processing
Invoice processing that requires zero manual intervention from receipt through payment authorization.
Definition
Touchless processing is the goal of AP automation where invoices are received, captured, validated, matched, coded, approved, and posted for payment without any human involvement. It is essentially synonymous with straight-through processing and represents the highest level of AP automation maturity.
Why It Matters
Every manual touch on an invoice adds cost ($3-5 per touch), time (hours to days), and error risk. Touchless processing eliminates these costs while accelerating payment cycles.
Examples
Touchless PO invoice
A vendor emails an invoice. AI extracts data, matches to PO and receipt within tolerance, applies GL codes, and queues for next payment run—no human involved.
Partial touchless
Invoice is captured and coded automatically but requires manager approval due to amount. Only one touch (approval click) was needed.
How Nexus AP Helps
Nexus AP maximizes touchless processing through AI capture, intelligent matching, auto-coding, and configurable auto-approval thresholds.
Start Free TrialFrequently Asked Questions
Is touchless processing the same as straight-through processing?
Yes, they are essentially the same concept—invoices processed without manual intervention. Touchless emphasizes zero human touches; STP emphasizes the continuous flow.
Can all invoices be touchless?
No. Some invoices will always require review—exceptions, new vendors, or high-value transactions. The goal is to maximize the touchless rate for routine invoices.
Category
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